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20.11.2017, 10:43:55

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Autor Thema: LVII - Playday 4  (Gelesen 116 mal)

Offline Balnazza

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LVII - Playday 4
« am: 04.11.2017, 18:13:52 »

DDSK [0:0] ViKiNGS
Pro-Gaming [0:0] uMaD
OwNu RenTner [0:0] LS Gaming 2
Pro-Gaming Junior [0:0] Firestalker
Pro-Gaming [0:0] LS Gaming 1

Cast: *No Cast*

For this playday, we have four announcements to make. The fourth and last one is extremly important!

1)Sadly this weekend we can not offer an shoutcast.
2)Playday 2 will run out this sunday, please check your deadlines.
3)Some supporttickets are stacking right now. Of course, no one likes to wait, but consider, that our staff is small and especially our headadmin (aka. myself) is seriously busy with university related stuff. All tickets will be done before playoffs so everyone gets their points, but we assume you like it better to get a justified and discussed decision, rather than some hasty "just read two sentences, should be fine"-judgement.
4)IMPORTANT: In the last few years we were somewhat lackluster with our doctrin, that the Matchcomments are the primary source of information for the supportstaff. As of late, there are a lot of un-organized defwins going on, which we will not tolerate. For that, from this fourth playday on, every decision that concerns the clanwar has to be posted in the Matchcomments and should be confirmed by the opponent. Those decisions are postpones (who postpones when because of what?), defwins (give or take), prepones and any changes made on the lineups after their release. Anything not written in Matchcomments, that concerns the posted topics will be of no relevance for the supportstaff . We simply are too few and have not enough time to always dive into tremendously long skype-logs or ingame-screens. Those can be given to support your claims, but the main-relevance from now on again will be the Matchcomments.
We know it's not fun, even annoying, to document a clanwar like that, but imagine our position to re-read, evaluade and take everything into account without a primary source of information. We will no longer puzzle our tickets together before we can make a decision. If everything goes smoothly it will take you thirty seconds, if anything goes wrong we don't have to spend hours. Seems like a fair trade.
« Letzte Änderung: 04.11.2017, 18:28:29 von Balnazza »
Ultima ratio regum!